How we check legal experts on The Law Superstore

In About The Law Superstore

Finding a legal professional to help you can be confusing. You want someone you can trust, and without a recommendation, you may feel a little unsure. We thoroughly vet all partners on The Law Superstore, so you can trust you’re hiring a professional.

The Legal Side 

  • Fully regulated – by the Solicitors Regulation Authority (SRA), Bar Standards Board (BSB), Council for Licensed Conveyancers (CLC), members of the Institute for Professional Willwriters (IPW) members of the Institute of Paralegals (IoP) or members of the Chartered Institute of Legal Executives (CILEX).

  • Accreditations – we encourage our partners to share their legal accreditations which will show their specialism and trustworthiness. These could include The Law Society accreditations in Family Law or the Conveyancing Quality Scheme (CQS), for example. 

The Business Side 

  • Insurance – we require each partner to have comprehensive professional insurance 

  • Pass rigorous financial checks – these include a credit check to make sure the company is financially sound 

  • A professional website – as an online comparison tool, we know that you need to be able to click through and find out more about the legal firm you’re interested in 

  • Have a significant number of independent, positive reviews  

The Customer Side 

  • Accountable to legal ombudsman or the IPW Alternative Dispute Resolution Service 

  • Have a formal complaints procedure in place 

Our goal is to give you the power to choose a great legal expert who is right for what you need. That means someone who is trustworthy, experienced, offers the service you need and covers your area. We only work with expert firms, and we carry out ongoing assessments to make sure that our legal partners are providing the best service. This could be random spot checks, mystery user tests or noticing complaints or a drop in positive reviews.  

We want to make it simpler to find a great lawyer quickly. That only works if you can find someone trustworthy. 

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